Refund/Cancellation Policy: A full refund is available after the first life coaching session if you decide you do not want to continue with the program. To receive a refund, you must notify Nicole in writing by E-mail: firstname.lastname@example.org or Text: (702) 900-1509 within 24 hours after the initial session. Failure to do so will forfeit your opportunity for a refund. One-time sessions are non-refundable. All test prep services and related agreements are separate from life coaching services.